FAQs
Store info
Our raw materials are procured from some of the most green farms in southern India and manufactured with prime focus on quality control measures. All our products go through a strictly 'no chemical' exposure, right from washing, drying, cutting to packaging. Our products have been BEST SELLERS on many e-commerce stores with 500+ '5 star reviews'.
Sure, do select a product and send us a message in the chat with your address and contact details.
Sure, do get in touch with us
Sure, do get in touch using the form below or the chat.We are delighted to help.
Yes, The palm leaf plates & bowls are 100% biodegradable. Throw it on any green environment, watch it disintegrate within a month.
Orders, Delivery & Returns
24 hours to fulfil. You will receive email, sms, messenger notifications with the status of your shipment with tracking code.
The products get shipped from the warehouses in USA, Canada, Germany, Spain, UK.Your products will get shipped within 24 hours of your order.
Once your order is shipped you will receive an email with an online tracking number. Expect a delivery from Amazon warehouse.
Yes, delivery is free in for purchases over $50 equivalent in all currencies. Otherwise, delivery is $8 in respective currency.
Yes, we accept orders from in USA, Canada, Germany, Spain and UK currently. We are looking for warehousing partners in other countries. Do get in touch.
Your order will be dispatched from the warehouse within 24 hours.
Once your product has shipped, it usually takes 3 to 5 business days in USA, Canada, Spain, Germany and the UK. Our shipments will come from Amazon warehouses in your country. There might be some delays due to the current Covid-19 situations. If you have not received your products, do contact us using the form or the Chat, we'll look into it immediately.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged.They must be in the 'resale condition'.
Refunds are processed the same way as purchases. For all customers, returns are the customer's expense. We believe our products stand tall to all major international quality standards
Please do not exploit the return policy
Account
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, get better discounts edit your addresses and track your parcel online faster. You will also be notified of new products and special events
Absolutely not. We never have access to this information. It is the company Razorpay that deals with it. Your data is completely safe.
Payment
We accept Visa, MasterCard and American Express cards. You may also choose to pay directly via International fund transfer mode if the value is higher.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the Razorpay company.
Business
Sure, do select a product and send us a message in the chat with your address.You will receive discounts.
Sure, do get in touch with us.
Sure, do get in touch using the form below or the chat.We are delighted to help.